Mentoring, Coaching and Counseling

Instructor by : Syafaruddin Alwi

DESKRIPSI

Seorang atasan diharapkan memiliki kemampuan dalam hal coaching, counseling dan mentoring (CMC) sehingga dapat mengarahkan bawahannya secara efektif untuk mampu mencapai kinerja yang optimal dengan memaksimalkan potensi yang dimiliki. Hal ini dapat dilakukan dengan cara mengamati, menilai, mengarahkan , memberi contoh, membimbing dan melakukan interaksi dengan cara  yang efektif. Oleh karena itu training ini dilakukan untuk membantu para atasan (manager, supervisor dan sebagainya) agar memiliki pemhaman tentang konsep dan aplikasi  coaching, counseling dan mentoring (CMC) yang efektif sehingga dapat diaplikasikan secara optimal terhadap anak buah mereka.

OUTLINE MATERI

1. Introduction to Mentoring, Coaching, and Counseling

• Define mentoring, coaching, and counselling
• When conducting Mentoring, Coaching and Counselling
• Who can be as mentor, coach and councellor

2. Key Principles of Effective Mentoring
3. Fundamentals of Effective Coaching

• TOPIC model
• Relationships
• Motivating people to become a high performer
• Being an inspiring leader
• Creating accelerated learning environment

4. Keys to Successful Coaching

• Self-development
• Language
• Attitude Leaderships
• Coach high potential employees

5. Effective Counseling Practices

• People problem
• Problem problem
• Role play

6. Conducting Counseling for Positive Impact

• Steps and techniques
• Do’s and don’ts

7. Essential Skills for Effective Mentoring, Coaching, and Counseling

• Approaches
• Listening skills
• Questioning
• Giving/obtaining feedback
• Problem solving
• Critical thinking and creativity

8. Handling Emotions and Conflict

• Anxiety, fear, anger, depression and hopelessness
• Attitude problems
• Poor performers
• Other business ethics related concern
• Concern

TRAINING METHOD

Presentation

Discussion

Case Study

Evaluation

FACILITY

Training Kit

Handout

Certificate

Lunch + 2 X Coffee Break

Souvenir

Pick Up Participant

Form Pre-Registrasi

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